Privacy Policy

Tree of Life Counseling and Consulting Services, LLC

This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. PII, as described in U.S. privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to
identify an individual in context. Please read our privacy policy carefully to understand how we collect, use, protect, and otherwise handle your Personally Identifiable Information in accordance with our website.

This privacy policy (“Policy”) has been compiled to outline what, when, and how we collect, use, process, and distribute Personal Information that you (“you” or “your”) provide to us on or through our website, social media platforms, applications, or any other digital platform that collects data currently existing or that may exist in the future. Tree of Life Counseling and Consulting Services, LLC values and respects your privacy and will not share your information with anyone other than as outlined in this Policy. By visiting our website and using our services, you are accepting and consenting to this Policy.

What Personal Information Do We Collect From People That Visit Our Website?
When ordering or registering on our site, as appropriate, you may be asked to enteryour Personal Information. Any personal information provided by you and collected by us is voluntary, and you may opt out or request deletion of your personal information at any time.

We may collect information such as:

Name
Email address
Mailing address
Phone number
Credit card information
Other details to help improve your experience
When Do We Collect Information?
We collect information from you when you:
Visit our website through tracking technologies such as cookies
Register on our website
Book an appointment
Make a purchase
Fill out a form
Enter information on our website

By interacting with our main contact number, you are consenting to maintain communication by SMS text message from Tree of Life Counseling and Consulting Services, LLC. Message frequency may vary. Message and data rates may apply You may reply STOP to opt out of further messaging or HELP for more information.

How Do We Use Your Information?
We may use the information we collect from you when you register, make a purchase, sign up for marketing communications, browse the website, or use certain other site features in the following ways:

To contact you after receiving your clear consent
To better respond to your customer service requests
To follow up with you after correspondence (live chat, email, or phone inquiries)
To process payments when you purchase products or services. Payments may be processed through secure third-party payment processors that comply with applicable privacy regulations.
For marketing or advertising our services.
To administer promotions, surveys, or other website feature
To personalize your experience and deliver content that may be relevant to you
To improve our website and enhance user experience
To quickly process transactions

No mobile or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How Do We Protect Your Information?
Our website is scanned regularly for security vulnerabilities to ensure your visit is as
safe as possible.
We may use:

Regular malware scanning
Secure networks to protect personal data
Limited access systems where only authorized personnel can view sensitive
information
Secure Socket Layer (SSL) encryption technology for sensitive data

We implement a variety of security measures when users place orders, submit information, or access personal information to maintain the safety of personal data. All transactions are processed through a secure gateway provider and are not stored or processed on our servers.

While we take appropriate security measures, no system is completely secure. In the unlikely event of a data breach, we will notify affected individuals promptly. If you believe your information is no longer secure, please contact us immediately.

What Are Your Rights Regarding Your Personal Data?
You have the following rights regarding your personal data:

Access to Data
You have the right to request a copy of the personal data we hold about you and
understand how it is used.

Update of Data
You have the right to update or correct your personal information.

Withdrawal of Consent

You may withdraw consent for the processing of your personal data at any time.

Data Deletion
You have the “right to be forgotten.” You may request deletion of your personal data
at any time.

No sharing of text message data or consent for marketing purposes: Personal
information obtained through text-message opt-in will never be sold or shared with third
parties for their marketing purposes.

Do We Retain Your Data?
We retain personal data only as long as necessary for the purposes outlined in this policy.

We may retain certain information longer if:

It is required for fraud prevention
It is needed for legal, accounting, or contractual purposes

Do We Use Cookies?

Yes. Cookies are small files transferred to your computer’s hard drive through your web
browser that allow our systems to recognize your browser and capture certain
information.

Cookies help us:

Remember and process items in a shopping cart
Track advertisements
Understand user preferences
Improve website functionality and user experience

You can disable cookies through your browser settings. However, disabling cookies may
affect the functionality of certain features of the website.

Third-Party Disclosure
We do not sell, trade, or transfer your Personally Identifiable Information to outside parties without advance notice.

This does not include trusted partners who assist us in operating our website, conducting business, or serving clients, provided those parties agree to keep this information confidential.

Information may also be released when necessary to:

Comply with legal obligations
Enforce our policies
Protect rights, safety, or property

Non-personally identifiable visitor information may be shared for marketing, advertising, or analytical purposes.

Third-Party Links
Our website may occasionally include links to third-party websites or services. These sites have independent privacy policies, and we are not responsible for their content or privacy practices.

Google and Analytics
We may use tools such as Google Analytics and other third-party vendors that use cookies and tracking technologies to collect information about user interactions with advertisements and website features.

Users may opt out of certain tracking tools through browser settings or by using available opt-out tools provided by analytics platforms.

Do Not Track Signals
We honor Do Not Track (DNT) signals and do not place cookies or use advertising tracking when a Do Not Track browser mechanism is enabled.

Our website does not allow third-party behavioral tracking.

Children’s Online Privacy Protection Act (COPPA)
We do not specifically market to children under the age of 13 and do not knowingly
collect personal information from children.

Fair Information Practices
The Fair Information Practices Principles form the foundation of U.S. privacy law. In the event of a data breach, we will take appropriate responsive actions to protect users and notify affected individuals as required by law.

CAN-SPAM Act
The CAN-SPAM Act establishes requirements for commercial email communications.

We collect email addresses to:
Send information and respond to inquiries
Process orders and send updates
Provide service-related information
Send marketing communications when consent has been given

To comply with CAN-SPAM regulations we:

Do not use misleading email addresses or subject lines
Identify marketing messages appropriately
Include our business address in emails
Honor unsubscribe requests promptly
Allow users to unsubscribe through the link provided in each email

Complaints
If you believe your personal information has not been handled according to this policy,
you have the right to file a complaint with the appropriate data protection authority.

Unsubscribing From Emails
If at any time you would like to unsubscribe from receiving future emails, you may follow
the unsubscribe instructions included at the bottom of each email or contact us directly
and we will promptly remove you from all correspondence.

If there are any questions regarding this privacy policy, you may contact us:
Tree of Life Counseling and Consulting Services, LLC
Email: Contact@treeoflifecounselingcllc.com
Phone: (540)-757-3956
Website: www.treeoflifecounselingc.com